Club order terms

1. Ordering

The club member chooses their items in their club’s shop.

2. Payment

The payment arrangements are stated in each sale and in the order confirmation. Depending on the sale, payment is made to the club or directly to Owlin on a secure Stripe page. A reservation with payment at the close of the sale is offered only if the sale explicitly provides for it.

3. Changes

The order can be changed while the campaign remains open.

4. Closing

Once the campaign has closed, orders are locked for members and consolidated to prepare the quote. Closing or forwarding the order does not start production.

5. Personalised products

As the clothing is made specifically in the club’s colours, it cannot be returned or exchanged simply because of a change of mind or a sizing error, subject to statutory warranties.

6. Sizes

The customer must carefully check the size selected.

7. Defects or non-conformity

In the event of a manufacturing defect or non-conformity, handling remains subject to the applicable warranties and terms.